Home alcohol detox in
Windsor and Maidenhead
We provide supervised alcohol detox in your own home across the Royal Borough of Windsor and Maidenhead.
Registered with the Care Quality Commission (CQC)Location ID 1-25982212615View our CQC profile
A consultant psychiatrist prescribes, a registered nurse visits you, and a prescriber is on call 24 hours a day during your detox. The borough's free service is run by Cranstoun in Maidenhead, and we explain below how to refer yourself.
How home alcohol detox works in Windsor and Maidenhead
Home alcohol detox with Ash Rehab follows the same steps wherever you live. It starts with a free triage call with our clinical team, by phone or video. If home detox looks right, our consultant psychiatrist assesses you by video and reviews your blood tests before anything is prescribed. On the day you start, a registered nurse visits you at home with your first supply of medicine, which is reduced over 7 to 10 days. At each visit your nurse checks your withdrawal score, pulse, blood pressure and temperature, and a prescriber is available by phone 24 hours a day during your detox. A responsible adult stays with you for the first 72 hours, or a trained member of our team if you choose our Enhanced + Supporter programme. Before your detox ends, we agree a written relapse-prevention plan with you, and we call you at 1, 4 and 12 weeks afterwards.
- Free triage call. A confidential phone or video call with our clinical team, in most cases on the day you get in touch.
- Assessment and blood tests. Our consultant psychiatrist assesses you by video and reviews your blood results before writing your detox plan.
- Nurse visits at home. A registered nurse visits you at home, checks your withdrawal on the CIWA-Ar scale and reports to your prescriber.
- Aftercare and relapse prevention. Before your detox ends, we agree a written relapse-prevention plan. With your agreement, we send your GP a summary when your detox finishes. You can ask us not to.
Every programme includes
- A free, confidential triage call by phone or video
- A clinical assessment by video with our consultant psychiatrist
- Blood tests before anything is prescribed
- A personalised detox plan and all the medication it needs
- Nurse visits at home throughout your detox
- CIWA-Ar withdrawal monitoring at every visit
- A prescriber on call 24 hours a day during your detox
- A written emergency plan and relapse-prevention plan
- With your agreement, we send your GP a summary when your detox finishes. You can ask us not to.
Every nurse visit is a booked appointment at your home. We confirm visit times when we assess you.
Areas and postcodes we cover around Windsor and Maidenhead
| Postcode district | Areas |
|---|---|
| SL4 | Windsor, Eton, Old Windsor |
| SL6 | Maidenhead, Cookham, Bray |
| SL3 (borough part) | Datchet |
| SL5 (borough part) | Ascot, Sunninghill, Sunningdale |
SL5 is shared with Bracknell Forest, which is on our Berkshire page. Slough has its own page.
Call us on 0330 043 9963 to confirm coverage for your postcode.
Free alcohol support in Windsor and Maidenhead
You do not have to pay for help with alcohol. If you live in Windsor and Maidenhead, you can contact the free local service.
Cranstoun Drug and Alcohol Service: Windsor and Maidenhead
Cranstoun, for the Royal Borough of Windsor and Maidenhead.
- Phone: 01628 796 733
- Email: rbwmadmin@cranstoun.org.uk
- Address: Park Street, Maidenhead SL6 1SP
- Refer yourself to Cranstoun Drug and Alcohol Service: Windsor and Maidenhead
- More about Cranstoun Drug and Alcohol Service: Windsor and Maidenhead
Free for adults in the borough. Open Monday to Friday 9am to 5pm, Tuesday until 7pm; closed on bank holidays. Cranstoun describes access to detox and a rehab detox package.
Other free support
- Drinkline. Free, confidential national alcohol helpline. Phone 0300 123 1110. More about Drinkline
Talking to your GP in Windsor and Maidenhead
You can refer yourself to Cranstoun online, so you don't need your GP first. Your GP can also refer you, and can check your physical health before you stop drinking.
With your agreement, we send your GP a summary when your detox finishes. You can ask us not to.
Local NHS services are planned by NHS Thames Valley Integrated Care Board.
If you become unwell during detox in Windsor and Maidenhead
Call 999 if you have a seizure, see or hear things that are not there, become very confused, or have chest pain. During your detox you can also call our prescriber 24 hours a day.
Wexham Park Hospital
A&E. Run by Frimley Health NHS Foundation Trust. Wexham, Slough SL2 4HL.
Frimley Park Hospital
A&E. Run by Frimley Health NHS Foundation Trust. Portsmouth Road, Frimley GU16 7UJ.
King Edward VII Hospital, Windsor
Outpatient and community services, not an A&E. Run by Frimley Health NHS Foundation Trust and Berkshire Healthcare NHS Foundation Trust. St Leonards Road, Windsor SL4 3DP. Do not go here in an emergency; call 999.
Meetings and peer support near Windsor and Maidenhead
Alcoholics Anonymous
AA Chiltern and Thames Intergroup lists meetings in the area, including:
- Clewer Big Book Recovery
- Windsor Clewer Rainbow Recovery (LGBTQ-friendly)
- Windsor How it Works
- Windsor Lunchtime As Bill Sees It
- Windsor Big Book Step
- Old Windsor As Bill Sees It
- Maidenhead Living Sober
- Maidenhead Friday
- Cookham As Bill Sees It
- Cookham Step Friday
Al-Anon, for families and friends
- Windsor Monday, Mondays, All Saints Church Centre, Dedworth Road, Windsor SL4 4JW
- Maidenhead, Sundays (open meeting on the second Sunday), St Mark's Crescent Methodist Church, Allenby Road, Maidenhead SL6 5BQ
Find a SMART Recovery meeting, using SMART Recovery UK's own finder.
AA's national helpline is 0800 917 7650.
Meetings change. Check the official finder before you go.
Support for family and friends in Windsor and Maidenhead
- Royal Borough of Windsor and Maidenhead: support for carers. The council's adult social care team for unpaid carers. adultsocialcarefrontdoor@rbwm.gov.uk. Phone 01628 683744. More about Royal Borough of Windsor and Maidenhead: support for carers
- Adfam. National charity for families affected by drugs and alcohol. More about Adfam
Al-Anon's national helpline, for anyone affected by someone else's drinking, is 0800 0086 811.
Home alcohol detox in Windsor and Maidenhead: your questions
Is there a free alcohol service in Windsor and Maidenhead?
Yes. Cranstoun runs the borough's free drug and alcohol service from Park Street, Maidenhead. Call 01628 796 733, email rbwmadmin@cranstoun.org.uk or refer yourself online.
Does King Edward VII Hospital in Windsor have an A&E?
No. It provides outpatient and community services. The nearest A&E departments are at Wexham Park Hospital in Slough and Frimley Park Hospital. In an emergency, call 999.
Do you cover Ascot, Cookham and Datchet?
Yes. We cover SL4 and SL6, plus the borough's parts of SL3 and SL5, including Ascot, Sunninghill, Sunningdale, Cookham, Bray and Datchet.
Can families get support in Windsor and Maidenhead?
Yes. Al-Anon meets in Windsor on Mondays and in Maidenhead on Sundays, and the council's adult social care team supports unpaid carers on 01628 683744.
Nearby areas we cover
Local information checked 22 October 2026. Sources:
- rbwm.gov.uk/community-and-living/public-health/drugs-and-alcohol
- cranstoun.org/help-and-advice/alcohol-other-drugs/rbwm
- fhft.nhs.uk/services/ae
- fhft.nhs.uk/locations/king-edward-vii-hospital
- berkshirehealthcare.nhs.uk/locations/king-edward-vii-hospital
- alcoholics-anonymous.org.uk/intergroups/chiltern-thames-intergroup
- al-anonuk.org.uk/groups/windsor-monday
- al-anonuk.org.uk/groups/maidenhead
- rbwm.gov.uk/adult-social-care/support-carers
A prescribing doctor.
From your sofa.
Your first step is a free clinical triage call with our clinical team, by phone or video. If home detox looks right, our consultant psychiatrist assesses you by video before anything is prescribed. No waiting room, no clinic. Our online check is 4 questions, about a minute. Answered honestly, it helps show whether a home detox is the right setting for this moment in your life.