We understand that reaching out for help can feel difficult. Our process is designed to be confidential and supportive at every stage, while ensuring treatment is clinically appropriate for you.
Each stage is delivered by a named clinician. From the first conversation to the final follow-up, you will deal with the same small team.
Your journey begins with a confidential conversation with a member of our clinical team. We discuss your alcohol use, health, treatment history, and what recovery looks like for you.
This helps us determine whether home detox may be appropriate — and nothing is initiated without your consent.
An experienced clinician completes a comprehensive assessment covering withdrawal risk, your physical and mental health, medication safety, and the suitability of your home environment.
Where needed, we may request relevant medical records to inform safe treatment planning.
If home detox is clinically appropriate, we create a programme tailored to your needs — including detox medication, nutritional support, psychosocial interventions, and a relapse prevention plan.
Your prescriber writes the regime. No two plans are the same.
Once treatment begins, you receive structured clinical support throughout — daily nurse visits, prescriber oversight, and 24-hour telephone access to your clinical team.
Safety, dignity, and compassionate care are our focus throughout.
Recovery continues beyond detox. We remain in contact for three months at no further charge, providing relapse prevention support, onward referrals, and aftercare planning as needed.
Four short questions will tell us — and you — whether a home detox is the right setting for this moment. No commitment, no details retained, no one called unless you ask us to.